Welcome to our shop! As a newly launched Canadian business, we’re excited to begin our journey by serving customers right here at home. Our current shipping policy reflects our commitment to building strong roots in Canada before expanding further.
🍁 Why Canada Only?
We’re a newly formed company with a big vision—but we’re starting small and intentional. By focusing exclusively on Canadian orders, we can:
- Ensure reliable, timely delivery across all provinces and territories
- Build meaningful relationships with our local customers
- Streamline operations as we grow and learn
We hope to expand internationally in the future, but for now, our shipping services are limited to addresses within Canada.
📦 Order Processing
- Orders are processed within 1–3 business days.
- You’ll receive a confirmation email with tracking details once your order ships.
- Orders placed on weekends or holidays will be processed the next business day.
🚚 Delivery Estimates
| Region | Standard Shipping | Expedited Shipping |
|---|---|---|
| Ontario & Quebec (ON, QC) | 2 – 5 business days | 1 – 3 business days |
| Western Provinces (AB, BC, MB, SK ) | 3 – 7 business days | 2 – 4 business days |
| Eastern Provinces (NB, NL, NS, PE) | 3 – 7 business days | 2 – 4 business days |
| Northern Territories (NT, NU, YT) | 5 – 10 business days | 3 – 6 business days |
Note: Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.
💰 Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions—subscribe to our newsletter to stay in the loop!
📍 Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
📦 Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can monitor your shipment’s progress directly through the carrier’s website.
❗ Delivery Issues
If your package is delayed, lost, or arrives damaged:
- Contact us at [your support email] within 7 days of the expected delivery date.
- We’ll work with the carrier to resolve the issue and ensure you’re taken care of.